Whilst you may be aware of our integration tool, Cloud Data Exchange, you may not have known that one of the UK’s leading cloud technology providers Eureka Solutions are the ones behind it.
Around 5 years ago the Eureka Solutions team began developing a fully scalable and cloud-based product based off the previously built integration tool, data exchange – a solution providing data integration specifically for Sage 200.
Cloud Data Exchange has been vital to our customers, saving each on average 630 hours of lost productivity in 2021 alone.
Our Chief Operating Officer at Eureka Solutions shared further insight on the success and importance of Cloud Data Exchange: “Time is the one thing that all our clients wish they had more of – and we are giving them it.
“When it comes to ecommerce businesses, the efficiencies delivered by CDE (Cloud Data Exchange) speak for themselves. During 2021 the software handled almost 13 million transactions, saving around 75,000 hours that would have been needed to input that data manually.”
In its first full year last year the product delivered beyond expectation with 119 clients buying into the system. The biggest month for the product came in November 2021 when CDE handled 1,676,983 transactions as online retailers dealt with the increase in demand through holidays such as Black Friday and Christmas upcoming.
With ecommerce businesses on the rise Gillian believes now is an important time for the CDE Product adding: “This is an important time for us. Many of those new and developing ecommerce businesses are going to find that the data black hole between different systems is a blight that will stifle their growth. We are the answer to those problems.”
So why Is Cloud Data Exchange crucial for business, particularly those online? Our Sales manager, Lara Fitches discussed why:
“Pretty much every business will use a well-known accounting software package, but they simply don’t speak to the ecommerce platforms. That means that every time a customer places an order online, a member of staff will have to sit and manually type that information into their book-keeping or accountancy software.
“We have clients selling specialist products online and they may only get five orders a day. Yet it simply isn’t worth their time doing it manually because it keeps them away from making and shipping the products they are passionate about. Then we have the more mass-market clients selling thousands of items each day, where the benefits of automation simply can’t be contested.”
With continual investment and a team of dedicated developers at hand we believe the Cloud Data Exchange product can continue to produce even greater results than last year with Lara adding:
“We are working on the product every single day. If a customer requests a new feature, we deliver that wherever possible. We are getting asked for new connectors every day, building out the portfolio of systems we can help clients integrate with.”
If your business or clients need an integration solution to better manage their processes and time, then get in touch and one of our expert team will be on hand to help.