With Cloud Data Exchange offering a vast number of connectors we can service a wide variety of industries and organisations effectively. Recently we were approached by a family owned and operated Whiskey distillery in Fife. A distillery that is not only open to the public but produces its own brand of single malt whisky which is available both in-house and through several ecommerce sites.
Distillery Case Study
Manual processing significantly reduced
100% reduction in manual errors from order processing
Faster delivery and improved customer service
The distillery was seeing a rising number of orders of their Whiskey products both on their main Shopify site and Amazon store at the beginning of lockdown. This coupled with their growing product range meant their team were often stretched spending a growing number of hours manually inputting orders into their Sage 50 accounting system.
This whiskey manufacturer needed a solution to transfer all orders from their Shopify and Amazon store to their Sage 50 accounting software, automatically. Our solution allowed the distillery to automate the transfer of orders immediately allowing them to dispatch orders- from both their sales channels -on time during periods of high demand.
Having taken the decision to use Cloud Data Exchange to integrate their Shopify and Amazon platforms with Sage 50, the distillery have successfully reduced the time spent processing customers online orders giving this growing business the chance to add to their already popular product range.